Everything You Need to Know About Essencess.inc

WELCOME

Welcome to essencess.inc, where luxury meets quality, care, and consistency. We believe your hair should be an experience, not just a purchase. From our collections to processing times, pickup, delivery, and care, here is everything you need to know before shopping with us.

About Essencess

At Essencess, quality is personal. We understand what it feels like to want beautiful, reliable hair that truly matches a luxury experience. That is why every order is handled with intention and care.

We focus on providing premium bundles that are soft, full, and made to elevate every look. Whether you are preparing for an everyday install or a major moment, Essencess is here to deliver.

Our Collections

Signature Collection

Our Signature Collection is perfect for girls who are just getting into hair and want something easy to maintain. This collection is great if you are looking for a more affordable option and not necessarily long-term use, while still achieving a soft, polished look.

Luxury Collection

Our Luxury Collection is for the girls who want to truly invest in their hair. If you are tired of constantly rebuying bundles and want something long-lasting, this collection is for you. Our luxury hair is custom-made, thicker, and designed to give you a high-end, elevated experience every time.

What Makes Essencess Different

  • Every order is handled with care and attention to detail

  • We prioritize quality, softness, and fullness

  • Hair is inspected before it reaches you

  • We believe luxury should feel personal

  • We keep customers updated throughout the order process

  • Hair is made to order. Never mass produced. 

Processing Time

Please allow time for your order to be processed. Some of our bundles, especially from our Luxury Collection, are prepared by the vendor before being sent to us.

Typical processing timeline:

  • Vendor processing and wefting: 7–10 business days

  • Shipping to us: 2–3 business days

  • Final preparation by Essencess: inspection, wash, and deep conditioning before pickup or delivery

Because quality is our priority, processing times may vary slightly.

Pickup, Delivery, and Shipping

Pickup

Once your order is ready, you will receive pickup instructions through email and/or message.

Local Delivery

Local delivery may be available for select areas. Delivery details and pricing will be shown at checkout when applicable.

Shipping

Shipping options are available at checkout. Please make sure your shipping information is entered correctly to avoid delays.

What Happens After You Order

After your order is placed:

  1. Your hair is processed and prepared by the vendor

  2. Once it arrives, we inspect it carefully

  3. Your bundles are washed and deep conditioned

  4. We prepare your order for pickup, delivery, or shipping

  5. You receive communication with the next steps

Order Updates

We believe in keeping you informed. Customers can expect updates throughout the order process by email, and sometimes by message when needed. Please be on the lookout for order updates after purchasing.

Hair Care Promise

At Essencess, we want you to receive hair that feels luxurious from the moment you get it. That is why we take the extra step to inspect, wash, and deep condition your bundles before they are ready for you.

FAQ

How long does my order take?

Processing times depend on the collection, but most orders take time for vendor processing, shipping, and final preparation by Essencess.

Will I receive updates?

Yes. We send updates by email and may also contact you by message when needed.

Is the hair washed before pickup?

Yes. Orders are inspected, washed, and deep conditioned before they are ready.

What collection should I choose?

Our Signature Collection is perfect for beginners or low-maintenance looks, while our Luxury Collection is best for those looking to invest in long-lasting, high-quality hair.

Closing Section

Thank you for choosing essencess.inc. Every order means so much to us, and we are committed to making sure your experience feels elevated from start to finish.

Shop Essencess. Experience luxury.